Ping? This is a fairly significant issue. Even more significant because the user had no special rights -- just enough to read and reply to tickets in one queue.
On Mar 3, 2009, at 6:45 PM, Jo Rhett wrote: > We just had a user pull a search of 100+ tickets, go to Editable Text > then realize he was on the wrong screen and for unknown reasons click > "Upload" to get off the screen. This pushed changes onto all the > tickets, and sent an e-mail to every ticket requestor with no content. > > BURP. > > Um, not so good. Honestly I would consider this a bug, even though it > was Stupid User Action. > > In the short term, can I disable this function without hacking the > page source? (I've already done that, I'd prefer to undo that and Do > It Right if possible) > > -- > Jo Rhett > Net Consonance : consonant endings by net philanthropy, open source > and other randomness > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
