On Fri, Mar 6, 2009 at 9:43 PM, Jerrad Pierce <[email protected]> wrote: > On Fri, Mar 6, 2009 at 15:40, Timothy Kolosky > <[email protected]> wrote: >> We are not using our Exchange server with RT, it just uses a local SMTP >> server that goes to our corporate SMTP server and sends from there. I really >> don't understand the whole setup, nor am I familiar with SPF and PTR >> records. How are those set up, and on what system? > Then that's probably the problem. You're sending mail from something other > than the MX server for your domain.
I don't believe this has anything to do with the problem. Outgoing mail servers and incoming MX servers are often different, and anyone trying to use this for spam detection will suffer lots of false positives. And I really don't believe the big email providers would do something that stupid. (If the OP publishes SPF records things are obviously different.) FWIW, I've been running RT for many years without any kind of smarthost setup. No problems. -- Leif Nixon - Systems expert ------------------------------------------------------------ National Supercomputer Centre - Linkoping University ------------------------------------------------------------ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
