Hi all, I have installed rt3.8.2 from debian sid, and it works fine using sqlite.
However when I configure it with mysql, I have random logouts occurring. I login as root. If I then just keep clicking along the LHS links (Home/Simple Search/Tickets/Tools/Config etc etc) then anywhere from 2 or more clicks the system will revert straight back to the login screen as if I had been logged out. If I instead just keep clicking the same menu item over & over, it never logs out. Also, if I go into the 'Configuration' level of the menu, and then start randomly clicking in that level of the menu (Users/Groups/Queues etc) then I can click forever and the system never logs out. If I then go back to clicking the 'top' level menu again, it will log out after some more clicks. If I then go back to sqlite, and do the same tests, everything is fine in sqlite. This seems to be only an issues with mysql. I can't see any hints in syslog or apache logs or the mysql logs. Any ideas ? ps. i configured rt3.8.2 to work with mysql by the following method since there seems to be a configuration bug in the 'schema' action in rt-setup-database which results in an error claiming that the Attachments table already exists (as if the script is trying to execute twice?). rt-setup-database --datadir /usr/share/request-tracker3.8/etc --dba root --prompt-for-dba-password --action create mysql -u root -p rt3 < /usr/share/request-tracker3.8/etc/schema.mysql rt-setup-database --datadir /usr/share/request-tracker3.8/etc --dba root --prompt-for-dba-password --action acl rt-setup-database --datadir /usr/share/request-tracker3.8/etc --dba root --prompt-for-dba-password --action coredata rt-setup-database --datafile /usr/share/request-tracker3.8/etc/initialdata --dba root --prompt-for-dba-password --action insert All these perform without error, and a check of the db shows everything is fine. Send instant messages to your online friends http://au.messenger.yahoo.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
