Jesse Vincent wrote:

On Tue 24.Mar'09 at 15:41:36 +1100, TN wrote:
  
Hi all,

I have installed rt3.8.2 from debian sid, and it works fine using sqlite.

However when I configure it with mysql, I have random logouts occurring.
I login as root. If I then just keep clicking along the LHS links 
(Home/Simple Search/Tickets/Tools/Config etc etc) then anywhere from 2 
or more clicks the system will revert straight back to the login screen 
as if I had been logged out. If I instead just keep clicking the same 
menu item over & over, it never logs out.

Also, if I go into the 'Configuration' level of the menu, and then start 
randomly clicking in that level of the menu (Users/Groups/Queues etc) 
then I can click forever and the system never logs out. If I then go 
back to clicking the 'top' level menu again, it will log out after some 
more clicks.

If I then go back to sqlite, and do the same tests, everything is fine 
in sqlite. This seems to be only an issues with mysql.

I can't see any hints in syslog or apache logs or the mysql logs.
    

My rough guess is that you're ending up at different variants of your
host or domain name, which end up with different cookies

  
I've been monitoring the cookies within firefox, and I cannot see anything that is inconsistent as I move from one link to another.....when the system logs me out, all that has changed is the Content field in the cookie as you'd expect if you actually had logged out.
Also the same URL information would exist for sqlite so if it were cookie issues, you'd expect the same problem with sqlite.

I've also done some traces with mysql logging, but so far nothing that I can pinpoint. It just logs out and closes the sesion...so far thats all I see within the mysql log.


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