As an example of such a RT conversation, I just noticed one reply in this very forum, which is simply unreadable:
> > > > > Subject: RE: [rt-users] Trying to track a > > bug with WYSIWYG > > > editor,IE7 > > > > > and RTx-EmailCompletion > > > > > > > > > > Hmmm... odd that I dont get the error when I > > remove RTx- > > > > > EmailCompletion, but you're not using > > it. What other extensions are > > > > you > > > > > using? Do you still get this problem if they > > are disabled? > > > > > > > > > > Mine is getting truncated at 319 characters > > on every one. I never > > > > > noticed it before. > > > > > > > > > > Looks like my JavaScript error is unrelated. > > Its a RTx- > > > > EmailCompletion > > > > > specific error that, so nothing to do with > > the truncation. > > > > > > > > > > > > > > > On Wed, Mar 25, 2009 at 8:37 PM, Razvan Cosma <[email protected]>wrote: > Hello, > An awful lot of the messages we receive are generated by Outlook and > Entourage users. The kind of HTML these applications output is well known, > and the very fact that after being parsed I actually see anything as > "text/plain" is good enough. A much needed improvement would be for RT to > remove extraneous blank lines and force wrapping at the window width > specified in my preferences dialog. Right now, after 10-15 message > exchanges, with the requestor quoting everything on reply, I get > 1. Tens if not hundreds of <p> and <br> with the text wrapped at 72 chars, > no matter how many > > > characters precede it. That is an > and a space > for every reply, which after 10 replies leave room for only 52 characters on > a line > or > 2. Long lines that don't wrap, either displayed as <pre> or with every > space turned into making the text painful to read > Any hints on where I should look to change the HTML->text conversion > routines? > > Thank you > >
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