Hi, I have a small problem and hope you can help me. I try to install RT 1.0.7 on a current distribution - I know, crazy request ;) After upgrade the hardware and software, I try to keep an untouched installation of RT parallel to a new one.
So my simple request: Just install a fresh installation of RT 1.0.7 on Ubuntu or Debian or something else. I tried a lot on Ubuntu 8.10, but nothing worked. All the time I failed at the Msql-Mysql-module. I don't know a lot about Perl and Perl modules. But I belief, with Debian package "libdbd-mysql-perl" I get everything that's necessary. So every try to install the module manually doesn't works (I think, because it's already installed - but I'm not sure). If I try to open RT in the browser, I get error 500 and can find "Can't locate Mysql.pm in @INC" in the Apache logs. As I read in the FAQ, the module probably wasn't compiled correctly. Unfortunately, I run slowly out of ideas. What else could I try? As said: Simply to install 1.0.7 on a naked system would already suffice completely. Unfortunately, this does not even work yet, however. Many thanks for every idea :) Best regards, Markus Hummel _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
