Hi, In the Preferences > About Me page, there is a setting for Timezone.
Initially it was empty. I set it to US/Eastern . Before setting the value to US/Eastern the dates in the ticket display , say the created date is Mon Jul 02 09:51:37 2007. After setting timezone to US/Eastern, it adjust for the time difference. Has anyone used this setting and made it work? Thanks -Ashish PS: In RT_SiteConfig the $Timezone is set to US/Pacific the timezone my server is on. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com