Hello Everyone, Is there a particular format for setting the parameter of the Timezone field in Preferences page(About me tab)?
Thanks -Ashish ________________________________________ From: [email protected] [[email protected]] On Behalf Of Potla, Ashish Bassaliel [[email protected]] Sent: Wednesday, April 01, 2009 5:14 PM To: [email protected] Subject: Re: [rt-users] Help regarding TimeZone setting in RT 3.8.2 I am sorry for the typo!!! After setting it to US/Eastern, the dates DO NOT adjust to show the time in the new time zone. Thanks -Ashish ________________________________________ From: [email protected] [[email protected]] On Behalf Of Potla, Ashish Bassaliel [[email protected]] Sent: Wednesday, April 01, 2009 5:11 PM To: [email protected] Subject: [rt-users] Help regarding TimeZone setting in RT 3.8.2 Hi, In the Preferences > About Me page, there is a setting for Timezone. Initially it was empty. I set it to US/Eastern . Before setting the value to US/Eastern the dates in the ticket display , say the created date is Mon Jul 02 09:51:37 2007. After setting timezone to US/Eastern, it adjust for the time difference. Has anyone used this setting and made it work? Thanks -Ashish PS: In RT_SiteConfig the $Timezone is set to US/Pacific the timezone my server is on. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
