Would there be a way to add LDAP users to a group for privilege escalation while leaving the others as unprivileged accounts?
On Mar 31, 2009, at 11:20 PM, Tim Cutts wrote: > > On 31 Mar 2009, at 12:04 am, Mchugh, Sean wrote: > >> Hi all, >> >> >> >> I'm using RT with ExternalAuth (v 0.8); everything works perfectly >> fine >> >> with respect to ldap/AD authentication and access. >> >> >> >> However, I'm trying to allow a single queue to receive requests from >> any >> >> email address (ie. @gmail , etc) without knowing who the end user is >> and >> >> without creating accounts for these folks... > > I don't think you can avoid creating an account for each requestor > email address. It's fundamental to the way RT knows where to send > notifications to. The user doesn't have to exist in your LDAP/AD > database; it's only created locally within RT itself. > > Tim > > > -- > The Wellcome Trust Sanger Institute is operated by Genome Research > Limited, a charity registered in England with number 1021457 and a > company registered in England with number 2742969, whose registered > office is 215 Euston Road, London, NW1 2BE. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
