Hi all,
I'm using RT with ExternalAuth (v 0.8); everything works perfectly fine with respect to ldap/AD authentication and access. However, I'm trying to allow a single queue to receive requests from any email address (ie. @gmail , etc) without knowing who the end user is and without creating accounts for these folks... On the Queue, I have Everyone with the following rights: CommentOnTicket CreateTicket ModifyTicket ReplyToTicket SeeQueue ShowTicket Is it possible to do this without a major hack/reconfig ? Thanks Sean McHugh VP, Dir. of Global Services Grey Group p. 212-546-1926 m. [email protected] c. 917-916-8644
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
