Argh, as usual the answer hits me right as I hit 'send'. > $TicketObj->_Set(Field => 'Status', Value => 'open', RecordTransaction => > 0);
should be $self->TicketObj->blah blah.... Now, how to get at the "old value" instead of hard-coding "open". -- -- ============================ Tom Lahti BIT Statement LLC (425)251-0833 x 117 http://www.bitstatement.net/ -- ============================ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
