We've recently upgraded to 3.8.2 from 3.6.3 and originally the SimpleSearch feature would search all tickets (active and inactive) but now it only searches active tickets by default. By SimpleSearch I'm referring to the search box at the very top of the "RT at a glance" page in case there is any ambiguity.
We'd like it to search all tickets again, what would be the best approach to modify this behavior? Thanks in advance for any advice, Donovan Young _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
