On Tue, Apr 7, 2009 at 13:43, Donovan Young <[email protected]> wrote: > We've recently upgraded to 3.8.2 from 3.6.3 and originally the > SimpleSearch feature would search all tickets (active and inactive)
Please see the list archives. It really is best to search active tickets only, but you probably want to add one of the patches to allow you to modify a search to target active/inactive/any tickets. -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
