Where do I look to figure how to do the following: I have a custom field called account number. I want to call a rt page to pull up all tickets that have the account number = to xxxx I have created a search and saved it but it has the account number as part of the search. that is to say, I put 16000 as the hard-coded account number. Where should I look to figure out how to accomplish this. **Note: I am calling the page from another system which is not rt.
Thanks for any pointers. -- Kelly PRescott _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
