On Wed, Apr 22, 2009 at 2:15 PM, Nick Kartsioukas <[email protected]> wrote:
> Have you granted ShowTicket rights to Requestor under global group > rights? That now allows me to see unowned tickets created by my user, but not tickets I've created, regardless of who owns it or not. Perhaps I'm not logged into the right place: I just went to the home page and logged in as the user. Is this not the way to get into Self Service? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
