Hi , rt3 is available through EPEL repository with all dependencies... http://wiki.bestpractical.com/view/RHELorCentOSusingEPEL
regards, Oleg. On Sun, 2009-04-26 at 21:49 +0100, Grant Deters wrote: > OK, got that far, has a bit of trouble with XML::RSS, however, I was > able to pull it from the web. > > [email protected] wrote: > > First and foremost, please email your requests for assistance to the > > mailing list. With that said, the main installation guide is Unix-generic, > > but if you know enough about your particular OS, you shouldn't have too > > many problems. Cent OS/RHEL (and other) guides do exist in the official RT > > setup wiki (http://wiki.bestpractical.com/view/InstallationGuides), but > > they quickly become a bit outdated because package names change, versions > > change, etc, and some refer to third-party yum repos to install RT-required > > software and even RT itself. > > > > The obvious questions are what have you installed thus far and where are > > you encountering problems? > > > > I would say RT installation falls into four basic steps: > > > > 1. Installing necessary software that RT requires (perl, perl modules, > > database software (both client and server), webserver, perl interpreter, > > etc) > > 2. Installing RT (this is the point where most perl modules will be > > installed) > > 3. Setting up RT database > > 4. Configuring RT (RT_SiteConfig.pm), webserver, and mail environment > > > > I'll go ahead and start with numbers one and two above using Mysql, Apache, > > and FastCGI. In this example, RT itself will be installed from source, > > supporting software will be installed via standard CentOS yum repositories, > > and most perl modules via CPAN. It's further assumed that Mysql will be > > running on the same server as RT (I prefer separate servers as perfomance > > will be better with a dedicated mysql server with fast disks and lots of > > memory, preferably a 64-bit system to better take advantage of memory). > > Perhaps you've already completed these steps: > > > > 1. Install the following via yum: > > > > httpd, perl, mysql, mysql-server, mod_fcgid, ncftp > > > > a) create entry in /etc/group for rt group: rt:x:501:apache > > > > b) disable Selinux in /etc/selinux/config: > > > > SELINUX=disabled > > > > c) then execute the following from a shell prompt: echo 0 > > > /selinux/enforce > > > > This way you don't have to reboot the box... If for some reason this > > doesn't work, simply reboot... > > > > 2. Download RT source; unzip, untar it, rename to 'rt-3.8.2.src' > > > > a) CD into your source directory and then run the following command (you > > can choose to install RT in any directory you want, of course): > > > > ./configure --prefix=/opt/rt3.8.2 --with-web-user=apache > > --with-web-group=apache --with-mysql --with-web-handler=fastcgi > > > > b) make testdeps > > > > This will list all the perl modules you need to install > > > > c) make fixdeps > > > > This will automatically try to install all the required perl modules by > > invoking CPAN. If you haven't already invoked the CPAN shell environment, > > there will be a set of setup questions CPAN will ask you. There is a > > strong possibly that 'make fixdeps' won't get all required modules > > installed. In this case, you will have to run 'cpan' from a shell prompt > > and install one perl module at a time. Be advised that many of the > > required perl modules have dependencies, so the CPAN installer will attempt > > to install those as well. As a last resort if run into problems with CPAN, > > you can install quite a few of the required perl modules from yum. Look at > > the wiki refereneced above for RHEL/Cent OS examples of what perl modules > > are generally available via yum. Keep performing 'make testdeps' to ensure > > all perl modules have been installed. When they have been: > > > > d) make install > > > > e) ln -s /opt/rt3.8.2 /opt/rt3 > > > > I do the following to keep upgrades sane. For example, when I upgrade to > > say, RT 3.8.3, it will be installed in /opt/rt3.8.3 and I will then delete > > the existing /opt/rt3 soft link and repoint it at the new installation. > > This way, I can install a new version of RT without upgrading/blowing away > > the live version, which also means I can fall back to the previous version > > if the new version doesn't work for some reason. > > > > Hope this helps! > > > > If you get passed this, then I will continue with the other steps. I'll > > then add to the RT wiki... > > > > > > > > James Moseley > > > > > > > > > > Grant Deters <[email protected]> wrote: > > > > Hello, > > > > I was wondering if you had any good guides to installing RT on CentOS 5.3. > > I have been unsuccessful in my first attempt as the guides for it on their > > website where hard for me to follow as they don't provide one specifically > > for this OS. > > > > Any help would be greatly appreciated. > > > > Thanks > > > > > > > > > > -- > Grant S. Deters > USD 250 School District > Assistant Network/Systems Administrator > Ph. (620) 235.3246 -- Oleg Sladkoff KELKOO - Service Architect [email protected] Yahoo messenger : Kelkoooleg tel : +33 (0)476848147 gsm : +33(0)675768532 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
