Hi Bill, rt.abc.com/rt is working for me.
note: eveytime i change something on the apache, i did restart the service. regards, chanty ________________________________ From: William Graboyes <[email protected]> To: ty chan <[email protected]> Cc: [email protected]; [email protected]; [email protected] Sent: Friday, July 3, 2009 1:55:11 PM Subject: Re: [rt-users] Reqest Tracker CentOS 5.3 setup Hi Chanty, I shouldn't be doing this at the time of night it is currently... Disregard my ScriptAlias comment... and I have another question... Have you tried hitting rt.abc.com/rt ? Since it seems to work when you hit the server by IP. On Thu, Jul 2, 2009 at 11:51 PM, William Graboyes <[email protected]> wrote: >Hi Chanty, > >First thing I notice is you have 2 slashes on your ScriptAlias line. > >And then the dumb question, as you didn't elaborate. You did reload the >apache server after making the changes. > >What is the output in your error logs when you try to hit your RT server by >name? > >What error does apache spit to the browser? > >Thanks, >Bill G. > > >On Thu, Jul 2, 2009 at 7:48 PM, ty chan <[email protected]> wrote: > >Hi Moseley, >> >> >>Here is my configuration on httpd.conf. >> >> >><VirtualHost 172.16.0.1:80> >> ServerName rt.abc.com >> DocumentRoot /opt/rt3/share/html >> ErrorLog /var/log/httpd/rt.abc.com_error >> CustomLog /var/log/httpd/rt.abc.com-access_log common >> AddHandler fastcgi-script fcgi >> ScriptAlias / /opt/rt3/bin/mason_handler.fcgi >></VirtualHost> >> >> >>but it doesn't work for me. >> >> >>note: http://172.16.0.1/rt is working fine. >> >> >>would you please advise on this >> issue? >> >> >>regards, >>chanty >> >> >> ________________________________ From: "[email protected]" <[email protected]> >>To: ty chan <[email protected]> >>Cc: [email protected]; [email protected] >>Sent: Thursday, July 2, 2009 8:43:42 PM >> >>Subject: Re: [rt-users] Reqest Tracker CentOS 5.3 setup >> >> >>>>Threre really isn't much difference in the Apache configuration if using a >>virtual host. Simply put the RT apache config in a virtual host stanza: >> >><VirtualHost _default_:80> >>ServerName somertserver.com >> >>RT config lines... >> >></VirtualHost> >> >>The above example would use the default IP of the server and listen on port >>80. You could also add other lines so that RT has its own log file, etc. >>I believe there are several virtual host configuration examples in the >>>> >>wiki. >> >> >>James Moseley >> >> >> >> >> >> ty chan >> >> <chanty...@yahoo. >> com> To >> [email protected], Grant >>>> >> 07/02/2009 >> 02:11 Deters <[email protected]> >> AM cc >> [email protected], >>>> >> [email protected] >> l.com >>>> >> Subject >> Re: [rt-users] Reqest Tracker >> CentOS 5.3 >> setup >> >> >> >>>> >> >> >> >> >> >> >> >> >>Hi Moseley, >> >>You guid how to configure virtualhost on apache for RT also. >> >>best regards, >>chanty >> >> >> >>_______________________________________________ >>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >>>>Community help: http://wiki.bestpractical.com >>>>Commercial support: [email protected] >> >> >>>>Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>>Buy a copy at http://rtbook.bestpractical.com >> > > >-- >Bill Graboyes >On Assignment At: >>Toyota Motor Sales, USA, Inc. >>Consumer Portal Delivery >Office: (310) 468-6754 >Cell: (714) 515-8312 > -- Bill Graboyes On Assignment At: Toyota Motor Sales, USA, Inc. Consumer Portal Delivery Office: (310) 468-6754 Cell: (714) 515-8312
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
