There seems to be an odd issue this this.
Create two tickets, 1001 and 1002.
Add "Depends on: 1001" to 1002.
Search for them both. and click "Editable Text"
===Update-Ticket: 1001
Queue: Test Queue
Subject: TEST
Status: open
UpdateType: correspond
<snip>
Children:
DependedOnBy:
DependsOn:
Parents:
ReferredToBy:
RefersTo:
===Update-Ticket: 1002
Queue: Test Queue
Subject: TEST
Status: new
UpdateType: correspond
<snip>
Children:
DependedOnBy: 1002
DependsOn: 1001
Parents:
ReferredToBy:
RefersTo:
Although when you show ticket 1001 it says:
Depends on: (Create)
Depended on by: (Create)
* 1002: (Nobody) TEST [new]
Parents: (Create)
Children: (Create)
Refers to: (Create)
Referred to by: (Create)
Display ticket 1002:
Depends on: (Create)
* 1001: (Nobody) TEST [open]
Depended on by: (Create)
Parents: (Create)
Children: (Create)
Refers to: (Create)
Referred to by: (Create)
-Kristian
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