3.8's mailgate dowsn't allow you to create a ticket with a requestor. On Fri, May 1, 2009 at 1:01 AM, Asif Iqbal <[email protected]> wrote: > The upgraded RT 3.8.2 is failing with rt-mailgate. The original installation > works just fine. What am I missing? > > (iqbala)@qmail:~$ echo this is a test | /tmp/rt-mailgate --queue syshelp > --action correspond --url https://192.168.0.174 --debug > /tmp/rt-mailgate: temp file is '/tmp/mmF2JFMLdU' > /tmp/rt-mailgate: connecting to > https://192.168.0.174/REST/1.0/NoAuth/mail-gateway > not ok - Could not load a valid user > > (iqbala)@qmail:~$ echo this is a test | /tmp/rt-mailgate --queue syshelp > --action correspond --url https://rt.example.net --debug > /tmp/rt-mailgate: temp file is '/tmp/mmF2JFMLdU' > /tmp/rt-mailgate: connecting to > https://rt.example.net/REST/1.0/NoAuth/mail-gateway > okTicket: 604325Queue: SysHelpOwner: NobodyStatus: newSubject: Requestor: > > > > -- > Asif Iqbal > PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu > A: Because it messes up the order in which people normally read text. > Q: Why is top-posting such a bad thing? > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
-- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
