On Thu, Apr 30, 2009 at 5:06 PM, Ruslan Zakirov <ruslan.zaki...@gmail.com>wrote:
> 3.8's mailgate dowsn't allow you to create a ticket with a requestor. It is working when it receives a real email. Thanks for your help > > > On Fri, May 1, 2009 at 1:01 AM, Asif Iqbal <vad...@gmail.com> wrote: > > The upgraded RT 3.8.2 is failing with rt-mailgate. The original > installation > > works just fine. What am I missing? > > > > (iqbala)@qmail:~$ echo this is a test | /tmp/rt-mailgate --queue syshelp > > --action correspond --url https://192.168.0.174 --debug > > /tmp/rt-mailgate: temp file is '/tmp/mmF2JFMLdU' > > /tmp/rt-mailgate: connecting to > > https://192.168.0.174/REST/1.0/NoAuth/mail-gateway > > not ok - Could not load a valid user > > > > (iqbala)@qmail:~$ echo this is a test | /tmp/rt-mailgate --queue syshelp > > --action correspond --url https://rt.example.net --debug > > /tmp/rt-mailgate: temp file is '/tmp/mmF2JFMLdU' > > /tmp/rt-mailgate: connecting to > > https://rt.example.net/REST/1.0/NoAuth/mail-gateway > > okTicket: 604325Queue: SysHelpOwner: NobodyStatus: newSubject: Requestor: > > > > > > > > -- > > Asif Iqbal > > PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu > > A: Because it messes up the order in which people normally read text. > > Q: Why is top-posting such a bad thing? > > > > > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: sa...@bestpractical.com > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > > -- > Best regards, Ruslan. > -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing?
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com