Hello! I've just upgraded to rt 3.8.2 and I've got following problem:
If I send email do my RT without Polish characters - everything works fine. But if there are some of those chars (ie.: "grzegżółka"), then I'm unable to replay to ticket - each time I click on "replay" I see im my logs lines like: May 5 13:53:08 mercury RT: Scrip Prepare 20 died. - Cannot decode string with wide characters at /usr/lib/perl/5.8/Encode.pm line 166. Stack: [/usr/lib/perl/5.8/Encode.pm:166] [/usr/lib/perl/5.8/ Encode.pm:206] [/usr/share/request-tracker3.8/lib/RT/Action/ SendEmail.pm:958] [/usr/share/request-tracker3.8/lib/RT/Action/ SendEmail.pm:575] [/usr/share/request-tracker3.8/lib/RT/Action/ SendEmail.pm:169] [/usr/share/request-tracker3.8/lib/RT/Action/ Notify.pm:69] [/usr/share/request-tracker3.8/lib/RT/ ScripAction_Overlay.pm:230] [/usr/share/request-tracker3.8/lib/RT/ Scrip_Overlay.pm:435] [/usr/share/request-tracker3.8/lib/RT/ Scrips_Overlay.pm:240] [/usr/share/request-tracker3.8/lib/RT/ Transaction_Overlay.pm:169] [/usr/share/request-tracker3.8/lib/RT/ Record.pm:1456] [/usr/share/request-tracker3.8/lib/RT/ Ticket_Overlay.pm:2145] [/usr/share/request-tracker3.8/lib/RT/ Ticket_Overlay.pm:2057] [/usr/share/request-tracker3.8/html/Ticket/ Elements/PreviewScrips:131] [/usr/share/request-tracker3.8/htm (etc. for each scrips I've defined). The same log entries appears when I fill form and click update. No email is sent. How to fix this problem? --- Grzegorz Marszałek [email protected] _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
