I did some updates to Solaris 10 and now RT mailgate isn't working. New tickets emailed in don't show up. Here's what I'm getting with a test:
-bash-3.00$ echo "test" | /opt/rt3/bin/rt-mailgate --debug --action correspond --queue General --url http://xxx.xxx.iastate.edu Connecting to http://gdcbfileserver.gdcb.iastate.edu/REST/1.0/NoAuth/ mail-gateway at /opt/rt3/bin/rt-mailgate line 102, <> line 1. Can't locate object method "seek" via package "File::Temp" at /usr/ perl5/site_perl/5.8.4/MIME/Parser.pm line 816, <GEN116> line 1. Stack: [/usr/perl5/site_perl/5.8.4/MIME/Parser.pm:816] [/usr/perl5/site_perl/5.8.4/MIME/Parser.pm:1083] [/usr/perl5/site_perl/5.8.4/MIME/Parser.pm:1177] [/usr/perl5/site_perl/5.8.4/MIME/Parser.pm:1150] [/opt/rt3/lib/RT/EmailParser.pm:231] [/opt/rt3/lib/RT/EmailParser.pm:179] [/opt/rt3/lib/RT/EmailParser.pm:139] [/opt/rt3/lib/RT/Interface/Email.pm:549] [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61] RT server error. The RT server which handled your email did not behave as expected. It said: Can't locate object method "seek" via package "File::Temp" at /usr/ perl5/site_perl/5.8.4/MIME/Parser.pm line 816, <GEN116> line 1. Stack: [/usr/perl5/site_perl/5.8.4/MIME/Parser.pm:816] [/usr/perl5/site_perl/5.8.4/MIME/Parser.pm:1083] [/usr/perl5/site_perl/5.8.4/MIME/Parser.pm:1177] [/usr/perl5/site_perl/5.8.4/MIME/Parser.pm:1150] [/opt/rt3/lib/RT/EmailParser.pm:231] [/opt/rt3/lib/RT/EmailParser.pm:179] [/opt/rt3/lib/RT/EmailParser.pm:139] [/opt/rt3/lib/RT/Interface/Email.pm:549] [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61] _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
