Ruslan,
Thanks. I'm not sure where to put this in my code, but I'll pass it on to my perl guy and I'm sure we'll get this going. Thanks again.
Kenn LBNL On 5/21/2009 12:49 PM, Ruslan Zakirov wrote:
my @user_ids; my $users = $ticket->Cc->UserMembersObj; while ( my $user = $users->Next ) { push @user_ids, $user->id; } On Thu, May 21, 2009 at 10:50 PM, Ken Crocker <[email protected]> wrote:List, I've copied the code that RT uses to get the Email address of CC's and add them as ticket watchers. When I HARD-CODE the Emaill address, it works fine. The ticket has several CC Watchers. However, I'm having trouble getting the actual CC Address ID's from the incoming Email. In my code, I try to identify them with: my @AddrObj = {$ticket->CcAddresses->id}; That didn't work. Then I tried: my @AddrObj = [%{$ticket->CcAddresses}]; that didn't work either. The object I try to evaluate is empty. What am I missing? Can anyone share with me how I can capture those email address objects so I can evaluate them and then add them to the Ticket CC? Your help on this will be greatly appreciated. Thanks. Kenn LBNL _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
