Hi Is there a list anywhere of the command types for OFFLINE such as === Update-Ticket etc also UpdateType etc
I really need as much information as possible to try and construct the file for ingesting into RT, I have three basic functions which are Create, Change or resolve Any help much appreciated Simon _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
