> No, the CPAN install is just fine, it just wasn't clear what you had done.
Thank you for replying. I'm still having a problem getting this to work. I tried doing a tethereal capture. No packets are recorded in the capture when I try to log on to the web interface. Here are my new RT_SiteConfig settings. # Set( $rtname, 'example.com'); # Set(@Plugins,(qw(Extension::QuickDelete))); # Set($WebPath, "/rt3"); Set($rtname, "broadvox.local"); Set($Organization, 'broadvox.local'); # Set($CorrespondAddress, '[email protected]'); # Set($CommentAddress, '[email protected]'); Set($Timezone, 'US/Eastern'); # Set($WebBaseURL, 'http://rt.broadvox.local/'); Set(@Plugins, qw(RT::Authen::ExternalAuth)); # Database # Set($DatabaseType, 'mysql'); # Set($DatabaseUser, 'rt_user'); # Set($DatabasePassword, 'rt_pass'); # Set($DatabaseRTHost, 'localhost'); # External Authentication Set($ExternalAuthPriority, ['My_LDAP']); # LDAP Set($ExternalSettings, {'My_LDAP' => {'type' => 'ldap', 'auth' => 1, 'info' => 1, 'server' => 'clehbdc01.broadvox.local', 'user' => 'secmanager', 'pass' => '**********', 'port' => '389', 'base' => 'ou=USA,dc=broadvox,dc=local', 'filter' => '(objectclass=user)', 'attr_match_list' => [ 'Name', 'EmailAddress', 'RealName', 'WorkPhone', 'Address2' ], 'attr_map' => {'Name' => 'sAMAccountName', 'EmailAddress' => 'mail', 'Orginazation' => 'physicalDeliveryOfficeName', 'RealName' => 'cn', 'ExternalAuthID' => 'sAMAccountName', 'WorkPhone' => 'telephoneNumber', 'Address1' => 'streetAddress', 'City' => 'l', 'State' => 'st', 'Zip' => 'postalCode', 'Country' => 'co'} } }); 1; [r...@clehbrtsrv01 etc]# tethereal ip host 172.16.5.10 -w /home/share/rt.cap Running as user "root" and group "root". This could be dangerous. Capturing on eth0 [r...@clehbrtsrv01 etc]# CONFIDENTIAL. This e-mail and any attached files are confidential and should be destroyed and/or returned if you are not the intended and proper recipient. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
