These are the settings I use to accept incoming formatted messages Set($TrustHTMLAttachments, 1); Set($PreferRichText, 1);
Hope this helps! Regards, Dan ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Rob Munsch Sent: Friday, May 22, 2009 2:16 PM To: rt Users Subject: [rt-users] Everything's plaintext Good your-time-here, list: I have Set($MessageBoxRichText, 1); Set($PreferRichText, 1); yet all messages coming in - or going out! - are plaintext. I can compose something using the wysiwyg bar, but none of the formatting is kept. Worse, everything seems to be double-spaced, making every ticket twice as long as it needs to be. What other settings have I missed to get this working? -- /chown -R us:us /yourbase _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
