On Tue, May 26, 2009 at 10:41, Jeff Lucas <[email protected]> wrote: > Hello folks. > > I searched thru RT_Config.pm and the RT Wiki but could not find the answer… > it appears that the Simple Search tool in RT only reports on unresolved > tickets. Is that true? If so, can someone tell me how to adjust RT so that > it reports on ALL tickets containing the keyword in the ticket subject > regardless of status? Really? What about the list archives?
On the wiki searching for SimpleSearch returns two of 5 relevant results. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
