That worked. Thank you, Basti.
-----Original Message----- From: Bastian Ballmann [mailto:[email protected]] Sent: Tuesday, May 26, 2009 10:57 AM To: Jeff Lucas Cc: [email protected] Subject: Re: [rt-users] Simple Search functionality Hi, Jeff Lucas schrieb: > > I searched thru RT_Config.pm and the RT Wiki but could not find the > answer... it appears that the Simple Search tool in RT only reports on > unresolved tickets. Is that true? > Just add the keyword "resolved" to your search string to get resolved tickets. Greets Basti -- Bastian Ballmann PATRONAS Financial Systems GmbH Schnewlinstr 4 79098 Freiburg fon +49 (0)761 400688-19 fax +49 (0)761 400688-50 [email protected] http://www.patronas.de Amtsgericht Freiburg, HRB 7212 Geschäftsführung: Heribert Steuer, Carsten Osswald This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
