On Jun 2, 2009, at 2:41 PM, Jeff Lucas wrote: > I’ve installed RT-Extension-MergeUsers-0.03_02 but get the following > when trying to use it from the User account page… > > RT::User::MergeInto Unimplemented in HTML::Mason::Commands. (/apps/ > rt-3.8.2/share/html/Callbacks/RT-Extension-MergeUsers/Admin/Users/ > Modify.html/RightColumnBottom line 71) > > > My install is a bit unusual in that I have RT installed in /apps as > follows… > # find /apps/rt-3.8.2/ -name \*erge\* > /apps/rt-3.8.2/man/auto/RT/Extension/MergeUsers > /apps/rt-3.8.2/man/man3/RT::Extension::MergeUsers.3pm > /apps/rt-3.8.2/lib/RT/Extension/MergeUsers.pm
I wonder what else is unusual about your install, I'd expect MergeUsers.pm and all the callbacks to live in: /apps/rt-3.8.2/local/plugins/RT-Extension-MergeUsers/ Otherwise, Set(@Plugins) won't be able to properly load it. -kevin > /apps/rt-3.8.2/share/html/REST/1.0/ticket/merge > /apps/rt-3.8.2/share/html/REST/1.0/Forms/ticket/merge > /apps/rt-3.8.2/share/html/Callbacks/RT-Extension-MergeUsers > /apps/rt-3.8.2/bin/rt-update-merged-users > /apps/rt-3.8.2/bin/rt-merge-users > /apps/rt-3.8.2/var/mason_data/obj/2362954981/standard/Callbacks/RT- > Extension-MergeUsers > > # grep -i merge /apps/rt-3.8.2/etc/* > /apps/rt-3.8.2/etc/RT_Config.pm: debug info notice warning error > critical alert emergency > /apps/rt-3.8.2/etc/RT_SiteConfig.pm:Set(@Plugins, > qw(RT::Extension::MergeUsers)); > > I’m not sure if my non-standard install location is the problem or > not. > > TIA. > > -Jeff > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
