I'm trying to create a Dashboard which will mail out the tickets for review which are going to be purged from the system by rt-scrubber.
In testing I have found something weird. Giving rt-scrubber a query like this works fine. rt-shredder --plugin "Tickets=query, Status = 'deleted' AND LastUpdated < '90 days ago';limit,100" --sqldump /u/rtweb/shredder- restore.sql However the same query in the ticket system returns no results. Is there something about doing ticket queries where Deleted is not a valid status? How do we solve this problem? -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
