Content of tickets is organized as MIME parts in attachments table. Each attachment may have a parent and sticketed to a transaction. Transactions with attachments usually have Create, Correspond or Comment type.
What else do you want to know? On Tue, Jun 2, 2009 at 7:23 PM, Kwasi Date-Bah <[email protected]> wrote: > Issue > > > > My colleague and I have mostly completed the migration of our company > bugzilla database to request tracker. > > The issue I am currently encountering is that although the tickets have > migrated across, the actual body content > of the ticket has not migrated across. > > > > I have seen that the detail for a ticket should be held in the attachments > table. > > I would really appreciate any advise that you can offer me. > > > > Thanks, > > __________________________ > > Kwasi Date-Bah > Database Administrator > > Direct Line: +44 20 7813 9536 > [email protected] > > 10 Emerald Street, London, WC1N 3QA > Website: http://www.snowvalley.com > > Blog: http://snowpatrol.snowvalley.com > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
