Hi, If the ID *IS* the same (and the queues are the same?notsure?), then you may set up a scrip to auto send an email to the 2nd systems according comment email address on comment, the system would put it in the way you want this. It depends on several things alltho..
2009/6/9 Odhiambo ワシントン <[email protected]>: > > > On Tue, Jun 9, 2009 at 5:01 PM, Tariq Doukkali <[email protected] > > wrote: >> >> Hello all, >> >> >> >> how can I synchronize two RT systems. That means if a create a comment in >> one system a new comment must be added automatically on the other RT system. >> We assume that The tickets have the same IDs on both systems. > > Disregard the Ticket IDs. I think what you want here is just DB > synchronization after installing RT on two different systems, but same > configuration. What do you have in mind with this question? > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > "Clothes make the man. Naked people have little or no influence on > society." > -- Mark Twain > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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