Hi Ken,
what do you mean by category?
Here is part of a scrip I use on our system (RT 3.8.3) that will print (in the
log) the CF name, type and validation pattern. See if that helps.
my $ticket = $self->TicketObj;
my $CustomFields = $ticket->QueueObj->TicketCustomFields();
while (my $CustomField = $CustomFields->Next()) {
my $nam = $CustomField->Name;
my $typ = $CustomField->Type;
my $vad = $CustomField->Pattern;
$RT::Logger->info( "> CustomField: $nam \n" );
$RT::Logger->info( "> CustomField: $typ \n" );
$RT::Logger->info( "> CustomField: $vad \n" );
}
Bye
Cris
Da: [email protected]
[mailto:[email protected]] Per conto di Ken Crocker
Inviato: martedì 9 giugno 2009 20.26
A: Jesse Vincent
Cc: rt Users
Oggetto: Re: [rt-users] Question on use of Category in a scrip
Jesse,
I was thinking that that particular command gave me the Custom Field value
only. I don't see where the "category" value for that CF can be determined from
that code.
Kenn
LBNL
On 6/9/2009 9:24 AM, Jesse Vincent wrote:
On Tue, Jun 09, 2009 at 09:21:41AM -0700, Ken Crocker wrote:
To List,
Has anyone used the category of a Custom Field in a scrip? Does
anyone know how to access that information in a scrip? I need to create
a scrip where I need that information. Thanks.
$TicketObj->FirstCustomFieldValue('The CF Name');
Kenn
LBNL
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]<mailto:[email protected]>
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
