It might be good if someone could update the wiki with this code, but
I don't think I should be the one to do it as I'm not a programmer. ;)
I think it might be helpful for others trying to answer this question
in the future.
--
Cassandra Phillips-Sears
Office Manager
Best Practical Solutions, LLC
http://www.bestpractical.com
On Jun 10, 2009, at 11:12 AM 6/10/09, Rémi wrote:
Hi Ken,
here is the code I use to do what you want (quite painful like Jesse
says ...)
my $CustomFieldObj = RT::CustomField->new($_[0]->CurrentUser);
$CustomFieldObj->LoadById($field);
my $CFVs = $CustomFieldObj->Values;
while ($CFVs and my $value = $CFVs->Next ) {
if ($value->Name eq $_[0]->FirstCustomFieldValue($field)){
return $value->Category;
}
}
($_[0] is a the Ticket object and $field is the CF id)
Rémi
2009/6/9 Ken Crocker <[email protected]>
Jesse,
Painful?? Please explain. I'd love to hear it.
Kenn
LBNL
On 6/9/2009 11:56 AM, Jesse Vincent wrote:
On Tue 9.Jun'09 at 11:26:08 -0700, Ken Crocker wrote:
Jesse,
I was thinking that that particular command gave me the Custom
Field value
only. I don't see where the "category" value for that CF can be
determined from
that code.
Indeed. I misread your question. Category is an attribute of the
CustomFieldValue, itself. Getting at it will require some more work
and will be a bit painful
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