Folks,
We are taking a look at RT as our helpdesk, and the basic functionality
seems fine. However, I am wondering how it does under a fairly heavy load (ok
- maybe it isn't heavy - but, I think of it as fairly large) of upwards of 50K
requsts per year, about 200 requests per (work) day. Is anyone running that
large a system?
If so, could you describe your system - CPU/disk/memory/OS, etc, as well
as how it performs? Anything you wish you had done different because of the
size? We envision keeping tickets (closed) at least 3 years, so we would
have upward of 150K tickets in the system after some time, if that matters.
Thanks for any input.
Scott
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