Hi, I'm sending a lot of questions and been getting substantial and concise responses. This mailing lists is the best on all the mailing list. members provided the answer accurately and extensively. Thanks very much guys!
Anyway, I have another question. Is there a way or an exisiting scrip to filter subject with ** RECOVERY and alert and OK ** , then do not create a ticket but just send email to AdminCC. Yes, the request email is coming from Nagios alerts. Thanks for the great help! Roehl
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