On Tue, Jun 16, 2009 at 5:00 PM, Kevin Falcone<[email protected]> wrote:
> No, it works by parsing comments/replies for action commands that > are documented in the README. Ok, it sounds like the comment or correspondence is saved with the ticket as normal. Is this correct? If so, are the commands stripped out after being parsed or do those show up in the comment/correspondence body? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
