After recovering from my root user being ... incapacitated :) I'm a bit lost. I want a group of RT users (support team to say) to be able to see group members (when the requestor belongs to a group) and requestor details (requestors for this queue are registered users with details about them entered - address, phones, ...) Which rights should I give to my support group ?!?
Thank You Boris Jordanov _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
