Varun, There are a couple possible causes for this. If you are on Oracle, then you need to override a setting in RT_SiteConfig.pm. If on MySQL, then you need to change the way a field in the Session Table is defined. Which do you have?
Kenn LBNL On 6/24/2009 10:49 PM, Varun Vyas wrote: > Hello All > > From past two days i m facing one weird problem. I have RT 3.6.3. And > whenever i logs in it allows me to log in but whenever i tried to move > to other page then it redirects me to login page. Then i again have to > type username password and then it takes me to page. And same thing > continues whenver i try to transit to another page. We dnt have done any > upgrade but we have deleted all files in *rt3/var/obj*. As we have > problem that html changes which we made was not reflected on site. So we > try to clear session and cache and objects so that we can have an > updated session and objects file which gives us our html changes > > Any help is highly appreciated. > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
