I found a previous post from lwebb from April or so, asking how to permanently disable the WYSIWYG editor, and there weren't any responses to him.
I too, would like to disable users from changing to the WYSIWYG editor. I found the RT_SiteConfig.pm option: Set( $MessageBoxRichText, 0); however, that just sets the default option, and users can still change this option. Is there a way to administratively disable it. Thanks Mike -- Mike _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
