On Jun 29, 2009, at 11:01 AM, Mike Harris wrote: > I found a previous post from lwebb from April or so, asking how to > permanently disable the WYSIWYG editor, and there weren't any > responses to him. > > I too, would like to disable users from changing to the WYSIWYG > editor. I found the RT_SiteConfig.pm option: Set( > $MessageBoxRichText, 0); however, that just sets the default option, > and users can still change this option. Is there a way to > administratively disable it.
You'd have to make a RT/Config_Local.pm and tweak the MessageBoxRichText entry in %META to have Overridable set to 0, then it won't show up as a user pref. -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
