Build a query in the query builder using buttons or advanced: (Status = 'open' OR Status = 'new') AND Requestor.id = '__CurrentUser__'
Save this query at system level. Add this query to the RT at glance of all users using UI->Configuration->RT At Glance. I think this should work. On Mon, Jun 29, 2009 at 10:00 PM, Roderick A. Anderson<[email protected]> wrote: > I finished the migration from 2.0.15 to 3.8.4 and all seems to be > working well but ... have a user (actually the boss) asking where the > entry for "25 highest priority tickets I requested.." went. > > I don't see anything that seems similar in 3.8.4 nor anything in the > Harrier book or on the wiki. Nothing much useful searching with Google > either. > > If this have been covered/discussed before point me to the month and > year (or message) and I'll figure it out. Otherwise any suggestions, > thoughts, or ideas are appreciated. > > How to get "25 highest priority tickets I requested.." on the "RT at a > glance page." > > > \\||/ > Rod > -- > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
