I thought there was some way for ticket responders to view the information about the user who requested the ticket, specifically, the user's profile. However, I can't see that anywhere. I know that I can turn on the "AdminUsers" right, but I don't really want to give out the ability to modify a user's profile, just view it. Is this possible? What do I need to do?
Thanks, Johnathan -- Johnathan Bell Internet System Administrator, Baker College _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
