rmp dmd wrote: > > I create a new ticket "run scan vulnerability on server X". > After running, I will close this > ticket. On next month, this ticket automatically will be re-opend (or a > new one generated). > > I'm thinking of using RT Reminders. I've checked it but the scrips that > I saw, use reminders to send open tickets that are due over a period of > time. > > Does anyone was able to do this and any scrips that I can check? > I can advise following solution:
1. Create Condition which will check current date and will return 1 in case today is day of scanning. 2. Add rt-crontool call with the Condition and appropriate Action to crontab to be run daily. -- Agnislav Onufrijchuk PortaOne, Inc., RT Developer Tel: +1-866-SIP VOIP (+1 866 747 8647) ext. 7670 Meet us at ITEXPO West 2009 September 2-3, Booth 427 Los Angeles Convention Center _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
