Hello, I recently installed RT 3.8.4 on our FreeBSD server. And everything seems to work correctly.
Except for some actions in the Web user interface when using https (thus using https://rt.example.com). For example, when I am on the home page https://rt.example.com/index.html (and logged on as a non-root user), and I want to take a new ticket. - I click on the the "Take" field (e.g., https://rt.example.com/Ticket/Display.html?Action=Take&id=6). - The result in my web browser (both on MacOSX and Linux box) is 400 Bad Request. The page displayed gives a hint: Your browser sent a request that this server could not understand. Reason: You're speaking plain HTTP to an SSL-enabled server port. Instead use the HTTPS scheme to access this URL, please. Hint: https://www.example.com/ - The URL in the location field (in the task bar) is http://rt.example.com:443/Ticket/Display.html?id=6&results=b0b3ad79388f4b7eb27423f8373483c1 instead of https://rt.example.com:443/Ticket/... - When I correct the URL from http to https in the location field, the correct page of the RT web interface appears. That is, displaying the yellow box with: Results: * Owner changed from Nobody to benno - Modifying a ticket from new to open, to stalled, to solved, works correctly. - Other actions like reply on a ticket, and clicking on "Update Ticket" gives again a 400 Bad Request, with URL http://rt.example.com:443/Ticket/Display.html?id=6&results=105cd325c88e3a6140686541706a6274 instead of https://rt.example.com:443/Ticket/... I cannot locate the problem. I briefly looked into the .../html/Ticket/Display.html file, but couldn't find an obvious reason. I configured Set($WebDomain , 'rt.example.com'); and left the $WebBaseURL untouched (thus the default setting selecting on port 443 for using https). Anybody a clue how to solve this? Again, with editing the URL from http to https in the location bar of the web browser seems to work correclty, I rather have it corrected in the RT setup. Thanks, -- Benno -- Benno J. Overeinder NLnet Labs http://www.nlnetlabs.nl/ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
