We are running rt-3.8.2 (I plan to upgrade to 3.8.4) and have had
an issue where a user will fill out a ticket and hit the create button
which will produce 20 tickets. This doesn't happen all the time, but it
has occurred a few times with different users. I am hoping the upgrade
will fix this issue, but I wanted to see if anyone else has had this
occur or if someone has an idea of how this could happen. The end users
are using IE.
Thanks,
Scott
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