We have experienced this at least twice (we're also running 3.8.2). We have considered upgrading to 3.8.4 but have not yet been able to do so. Please let me know if that resolves the issue or if you discover a workaround.
Thanks. -Jeff -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Scott T. Hildreth Sent: Thursday, July 16, 2009 1:19 PM To: Rt-Users Subject: [rt-users] Multiple Tickets being created when create button ispushed We are running rt-3.8.2 (I plan to upgrade to 3.8.4) and have had an issue where a user will fill out a ticket and hit the create button which will produce 20 tickets. This doesn't happen all the time, but it has occurred a few times with different users. I am hoping the upgrade will fix this issue, but I wanted to see if anyone else has had this occur or if someone has an idea of how this could happen. The end users are using IE. Thanks, Scott _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
