Can someone please explain or point me to the docs on how the comments work for email. I'm sure it is right under my nose, but all I can find is how to setup the rt-mailgate. Does RT parse the ticket number from the subject?
Thanks, Scott _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
