On Thu, 30 Jul 2009 04:08:32 -0700 (PDT) Miroslav Horvath <[email protected]> wrote:
> > We have also some custom fields for some queues. To have it available > in the Tickets search, perform this steps: > > 1. Chose the appropriate Queue ( on which custom fields are created, > if they are not global ) > 2. Hit add these therms > 3. Customer field will be then available in the search and you can > choose then the searching term > > I hope it's sufficient for you :) Great! That what I needed. :) thanks, Frederic
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