Otmar, this looks great -- however it doesn't seem to be working. Is there any useful way to debug this?

I've confirmed that the bounce e-mails all contain the information you are looking for. Nothing bad appears in rt.log

On Jul 24, 2009, at 4:43 AM, Otmar Lendl wrote:
I recently hacked up a small Scrip that tries to merge new tickets
generated by mail bounces into the ticket that generated the mail.

This is similar to what
http://wiki.bestpractical.com/view/RtBounceHandler is doing, just that
it's implemented as a scrip and not as an external program which runs
on incoming mail.

I've added my code to the RT wiki at
http://wiki.bestpractical.com/view/BounceMerge

I hope someone else might find it useful, too.

/ol
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